All Wales Domestic Abuse and Sexual Violence Helpline
A 24 hour, bilingual, gender-neutral freephone service offering advice, sign-posting and support including information about access to refuges.
Phone 0808 80 10 800 freephone
Gorwel One Stop Shop
Drop-in service for those suffering or affected by domestic abuse, offering a wide range of advice, support and referral services.
12 Ffordd Yr Efail, Hen Argraffdy, Llangefni, Anglesey, LL77 7ER
(Situated adjacent to the Citizens Advice Bureau, Llangefni)
Phone 01248 750 903
Welsh Women’s Aid
The national umbrella organisation for Women’s Aid groups in Wales. WWA provides specialist training to groups, lobbies and campaigns on their behalf at national level.
Phone 02920 390874
UK Refuges Online - for Welsh refuge enquiries
Phone 01286 882 733
This Charitable organisation provides housing and support services to women, men and their children, particularly those escaping Domestic Abuse. Hafan also deliver a very successful project called ‘Spectrum’ visiting schools and educating the youth of Wales about abuse and it’s consequences.
Hafan Cymru, 5-6 Queen Street, Carmarthen, Carmarthenshire, SA31 1JR
Phone 01248 321 265 (National Helpline: 01267 225 555)
Support line for children and young people. You can contact ChildLine about anything. All calls are free and confidential.
Phone 0800 11 11
Support line for those who have been affected by rape and/or sexual abuse.
Rape & Sexual Abuse Support Centre (North Wales), PO Box 87, Caernarfon, Gwynedd, LL55 9AA
Phone 01286 669 266 (Helpline Opening Hours: Mon-Fri 9-5pm & Sun 7pm-9pm)
BAWSO (Black Association of Women Step Out Ltd)
BAWSO is an All -Wales accredited support provider delivering quality services to Black and Minority Ethnic (BME) communities who are on the margins. Specialist and holistic support is provided to people with complex needs through refuge, floating support, outreach and resettlement and interpretation services. BAWSO also provides support to people who have been trafficked, experiencing, or at risk of, forced marriage and Female Genital Mutilation.
Phone 24 Hour helpline 0800 731 8147 (Wrexham office 01978 355 818)
Action on Elder Abuse
The AEA Elder Abuse Response Line is dedicated exclusively to elder abuse and is staffed by paid workers and volunteers who are trained and experienced in providing advice on abuse. The helpline is there for anyone - including older people themselves, their friends and relatives and practitioners and provides confidential information and assistance across the UK and Ireland.
Phone 0808 808 8141
Free and confidential advice and help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales.
Phone 0845 612 1900 (Mon-Fri 8am-8pm & Sat 9am-5pm)
Samaritans aims to benefit society by improving people’s emotional health in order to create a greater sense of wellbeing by offering 24 hour support.
Phone 08457 90 90 90
Emergency contacts: To report any urgent concerns you may have with regard to a child or a disabled or elderly person please contact:
Isle of Anglesey County Council Social Services - 01248 752736 / 01248 752 752
Out-of-hours (Ysbyty Gwynedd) - 01248 353551
North Wales Police
To contact the Police in an emergency, please phone 999, or alternatively, in a non-emergency.
Phone101 (or 0845 6071002 from outside Wales).
Anglesey Homelessness Team
For advice on homelessness.
Phone 01248 751850
Digartref Ynys Môn
Digartref is an Anglesey-based Homelessness service which provides a free, confidential and impartial mediation and tenancy support service and a day centre offering a range of provisions including hot food and refreshments, shower and laundry facilities, debt and housing advice and support in benefit applications. Digartref also currently operate two emergency accommodation provisions on Anglesey in which applicants can either self-refer or be referred via agencies.
Phone 01407 761 653